“Personal Information” is personally identifiable information, such as your name and e-mail address. We may retain this information for the purpose of providing the Services and for communication with you.
“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address) and information which our web servers may automatically collect through your browser or through cookies when you visit the Website. We may also collect aggregate information such as demographic statistics of our users (e.g. number of visitors and geographical allocation of our users).
Types of Information Collected
- Registration & Forums: In order to utilize the Services, you must create a user account and select a user name. Your username may be visible to the public; all who access the Services (Games). The chat, profile walls, and forums within our Services (Games), allow you to communicate with members of the online community. Whenever you give out information in public areas, that information can be collected and used by people you do not know. You should not give out Personal Information, and giving out other people’s Personal Information within the services is against the Terms of Service.
- IP Addresses. Your IP address is reported by your web browser when you visit a page on the Website. This information is recorded together with your user account information on our databases. We use this to:
- Diagnose problems and any issues reported by users that are related to the IP addresses controlled by specific parties.
- Gauge how many users are visiting the Website from different geographical regions and using the Services.
- Trace back the source of any malicious or illegal use of the Services (such as having interacting multiple accounts) so that we can more easily track and disable such usage as it arises.
- Game Hive Applications on Partner-Operated Websites: In order to use the Services (Games) on third-party operated websites (e.g., Facebook) we may require you to 1) be a registered member of a partner site, and 2) install a Game Hive application on your partner site account. If your use of Service (Games) requires app installation on a third party-operated website, you generally must agree to the partner site’s Terms of Service.
- Device IDs: When downloading or installing our Games (apps), information such as a unique device identifier will be provided to us. We use this information in order to sync your specific Game with your device. The unique device identifier does not include, or give access to the owner’s name, address or other personal information registered to that device.
- Support: If you send an email or otherwise communicate with Game Hive Corporation, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Disclosures & Transfers
We may disclose any Personal Information we hold about you to third parties without your consent if we have reason to believe that disclosing this information is necessary to identifying, contacting or bringing legal action against someone who may be causing injury to, or interference with (either intentionally or unintentionally), our rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
Third Party Sites & Advertisers
The security of your Personal Information is very important to us. We take technical, contractual, administrative, and physical security steps to protect the Personal Information that you provide to us. We have procedures in place that limit the dissemination of your Personal Information to only such designated staff as necessary.
You are also responsible for helping to protect the security of your Personal Information. Never give out your passwords, real name or address. Do not choose a username which is your real name, and remember to log out of your account and close your browser window when you have finished using the Website or accessing the Services (Games) online.
Accessing and Deleting Personal Information
Right to erasure (right to be forgotten) - You have the right to review or delete any personal information associated with your game account as well as request the closure of your account. You may submit a request by opening an in-game support ticket or by contacting our support team at firstname.lastname@example.org.
Please note that for requests on deletion, we will take reasonable measures to delete any personal information from our records however certain records, including those relating to payments or customer service matters will be held for legal and accounting purposes. We may also keep information in order to exercise, defend, or establish our rights. Even through data deletion we may still collect and use anonymized, non-Personal Information regarding your activities on our Services.
Should you have any issues or questions regarding how to exercise your rights you can contact the Game Hive Support Team at email@example.com at any time.
Our Policy Regarding Children
If you are a child under the age of 13, you must obtain parental consent prior to using our Services. The Company will not knowingly contact or engage with children under the age of 13 without said parental consent. If you have reason to believe that a child has provided us with their PII, please contact us at the address given below and we will endeavor to delete that PII from our databases.
Amendment of this Policy
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information. In certain circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user.
If you have any questions, comments or suggestions, please contact us at firstname.lastname@example.org.
Our mailing address is Suite 3940 22 Adelaide Street West Toronto, Ontario Canada M5H 4E3
Date: April 17, 2018